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| Pat O’Toole is PACT’s Principal Consultant where he provides a full range of services to his process improvement clients. Pat is one of the most active SCAMPI lead appraisers, and has led appraisals spanning all maturity levels, including one of the largest and most complex CMM Level 5 assessment conducted to date. He was among the first to become a certified high maturity lead appraiser. |  |
Pat is an SEI authorized instructor for the “Intro to CMMI” course and has taught it more than 50 times in 6 countries. When delivering the course, Pat supplements the standard (and rather dry) SEI slides with additional material designed to illustrate key points. He also incorporates unique teaching techniques to enhance engagement and learning.
Pat is a Visiting Scientist at the SEI where he teaches the “Intermediate Concepts of the CMMI” course on their behalf. He also serves as the SEI observer for candidate “Intro to CMMI” instructors, determining whether or not they should be authorized to teach the course on their own.
On a monthly basis, Pat publishes a series of articles entitled “Do’s and Don’ts of Process Improvement” to over 2000 process improvement professionals around the world. Each one-page article focuses on a specific model or organizational change management issue and employs humor and real life analogies to drive home the point.
Pat also authors and facilitates the ATLAS (Ask The Lead AppraiserS). This email-based forum elicits feedback from SEI-authorized personnel on a wide variety of CMMI- and SCAMPI-related issues. In many cases, responses from non-authorized people are also solicited and comparative analyses are performed. The topics explored by this forum have ranged from bi-directional traceability, applicability of Supplier Agreement Management, alternative practices, TSP, high maturity practices, etc.
Pat is a graduate of the University of Michigan. He earned a Bachelors of Science in Computer Science and Applied Mathematics (double major), and an MBA focusing on Information Systems. Pat continues to co-teach a course in the Masters of Computer Science program at the University of Minnesota (the other U of M).